Privacy Policy
Privacy Policy – ESB Serenity Wellness
Last updated: June 2025
This Privacy Policy describes how ESB Serenity Wellness (“we,” “our,” or “the company”) collects, uses, and protects your personal information when you visit www.esbserenityskincare.com or interact with our services, such as booking a consultation, subscribing to our email list, or accessing educational content.
By using this website or engaging with our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect personal information such as:
- Your name, email address, and phone number (for example, when you schedule a consultation or complete a contact form)
- Preferences or wellness concerns you choose to share during the consultation booking process
We also use Metricool to collect general, anonymous analytics data, such as referral sources and page visits. Metricool does not collect personally identifiable information.
2. How We Use Your Information
Your information is used to:
- Schedule and confirm wellness consultations
- Deliver email updates and wellness resources (only if you’ve opted in)
- Provide personalized aromatherapy guidance
- Respond to questions or service-related requests
3. Sharing Your Information
We do not sell or rent your personal data. Information may be shared only as needed with trusted service providers:
- Site123 (our website platform, which securely stores consultation and contact form submissions, including phone numbers)
- MailerLite (used to send email newsletters and wellness updates)
- Metricool (used to analyze general visitor behavior anonymously)
- Affiliate platforms (such as Aromatics International, if you click through affiliate links)
These third parties only access your information as required to perform their services and are expected to protect your data.
4. Affiliate Disclosure
Some links on this website are affiliate links. If you make a purchase through one of these links, we may earn a small commission at no additional cost to you. Only products we trust and personally use are recommended.
5. Data Retention
We retain your information only as long as necessary to:
- Deliver services or content you’ve requested
- Maintain records for consultation history and client support
- Comply with any legal or administrative obligations
You may request deletion of your personal data at any time.
6. Your Rights
You have the right to:
- Unsubscribe from emails at any time
- Request access to, correction of, or deletion of your personal information
- Inquire about how your data is used or stored
To make a request, contact us at the email below.
7. Policy Updates
We may update this Privacy Policy periodically to reflect new services, tools, or regulatory changes. The most recent revision date is shown at the top of this page.
8. Contact
If you have any questions about this policy or your personal data, please contact us at: